4.6 Stars - 95 Reviews
F&K
Electrical & Refrigeration Ltd

Reviews

What our customers are saying

I needed a repair to my Tumble dryer, I rang up, gave details of the appliance and the problem. Within a few minutes was called back with a quote and day the problem could be resolved. On the day the engineer called me 15 minutes prior to arrival as requested, really happy with the service this company provided. Definitely recommend.
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Melanie J.
25 Jun 2026
I spoke with Nick today who was extremely helpful at sourcing some potential appliances for us. It was a difficult size of fridge freezer but he still went away and managed to find some suggestions for us to think about.Great customer service and called back when he promisedEmmaOperations Manager
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Cornish T.
28 May 2026
Richard was really knowledgeable and communicative. With Air Source Heat Pumps being notoriously tricky I felt we were in safe hands! Thanks
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James
14 Apr 2026
Got a new builtin cooker from f&k cooker delivered and fitted straight away by friendly fitters. Their price worked out much cheaper than Internet prices, would use this firm again
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Susan D.
16 Mar 2026
I have bought a dishwasher and fridgefreezer recently and both times the service I received have been exemplaryProfessional friendly and helpful – nothing too much trouble and not trying to upscale eitherWell Done and thank you
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Tina S.
10 Mar 2026
great range of products at competitive prices ..we bought a hoover washing machine and the help and assistance was excellent
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Peter C.
05 Feb 2026
A No nonsense next day call out to repair our Dishwasher.Quickly accessed and a new pump ordered and fitted within a few days.Great customer serviceand value for money.
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Mark M.
27 Jan 2026
I feel 3 stars is adequate although I like to add more but the reason for 3 stars is although the owners are very helpful and the products are good value it’s where the after service comes in force.I have purchased previously a cooker and hoover but when you pay for it the staff tell you any issues contract the manufacturer, it’s almost they don’t want to know once you purchased the items which I feel is not correct, by purchasing an item from store you have a statutory right to return if item is faulty or not as described within a certain time limit.Don’t get me wrong. I would buy again from F and K but my only concern is, as I said, post customer service and the notion once item is sold, it’s pass the buck time.
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Andrew
19 Jan 2026
I recently brought a new house that i am renovating. So i need to plan ahead for appliances. The guy that served us was very helpful and very knowledgeable. I knew exactly what I wanted before I got there but he showed us other options for the same specs but cheaper which saved us money. The two big bonuses are free delivery locally and they will hold your appliances until it is ready to be delivered which is ideal for me. So a very happy customer.
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Robert
29 Nov 2025

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